The content of this site and all sites owned/operated by Helpful Limited are the property of Helpful Limited/The Helpful Academy and are protected by copyright law.
Unless otherwise noted, you may access and use the information and materials within the Sites for your personal use. You may not print, download and use the underlying HTML, text, audio clips, video clips and other content that is made available to you on this Site, for other than your personal information.
You must obtain written permission from us or any other entity who owns intellectual property on the Sites before you may publish, distribute, display, or commercially exploit any material from the Sites.
By using the Sites, you agree to abide by all copyright notices or other posted restrictions.



Without Permission

You are free to do the following without my permission:

  • Link to or any specific post on this site.
  • Extract and re-post less than 200 words on any other site, provided you link back to the original post.
  • Print off posts and photocopy up to 50 copies for internal distribution within your own company ororganisation.
  • Print posts in any non-commercial publication, providing you include a copyright to Helpful Limited 2017, and provide a link where you first saw the article published.

Not without written permission

You must have my express written consent to do any of the following:

  • Use this content in for commercial purposes, including selling or licensing printed or digital versions of my content.
  • Alter, transform, or build upon this work.



By using our site, you consent to our privacy policy and these terms and conditions.

We are committed to protecting your privacy. Authorised employees within the company on a need to know basis only use any information collected from individual Clients. We constantly review our systems and data to ensure the best possible service to our Clients. There are specific offences for unauthorised actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible



Any information concerning the Client and their respective Client Records may be passed to third parties. However, Client records are regarded as confidential and therefore will not be divulged to any third party, other than our employees and if legally required to do so to the appropriate authorities. Clients have the right to request sight of, and copies of any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Client’s with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.


We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.



These terms shall be construed in accordance with and governed by New Zealand law. You consent to the exclusive jurisdiction of the courts in New Zealand to determine any matter or dispute which arises under these terms.



By using this website or services, you agree that you are at least 18 years old, and are otherwise legally qualified to enter into and form contracts under applicable law.



By using our site and services, you may be required to fill out a registration form. When doing so, you represent and warrant that all information you provide on any registration form, or otherwise in connection with your use of the Website and Services, will be complete and accurate and that you will update that information as necessary.

You are entirely responsible for maintaining the confidentiality of the username and password you use to access the Website. You may not use the account, username, or password of someone else at any time. You agree to notify us immediately of any unauthorised use of your account, username, or password. You must also promptly notify us if any credit card, Pay-Pal and/or other financial institution information that You have provided to us is lost, stolen or used without permission.



You must act with appropriate, kind and fair behaviour at all times while using this website, and be participating in the forums or groups. We may suspend your service at any time without notice if we deem that you have acted rudely or inappropriately.



While we make every reasonable effort to ensure that the website is available and fully operational at all times, we do not guarantee system availability and access to the services at all times. Access may be limited or unavailable for reasons which may include, without limitation, system performance. Your access to this website may be suspended without notice in the case of system failure, maintenance or repair or any reason beyond our control.

We reserve the right to change or discontinue any feature or service on the site at any time without notice.

We reserve the right to change or discontinue any feature or service on the site at any time without notice.



Your use of this website is undertaken at your own risk. By continued use of this website, you agree that we will not be held liable for any damages of any kind arising from the use of this website or from any information, content, materials, products or services therein unless otherwise specified in writing.

In the case of goods or services supplied or offered via this website, our liability will be limited to the amount paid by yourself (excluding any shipping and/or handling charges) for those goods and services.



You acknowledge and agree, that Helpful Limited does not represent and warrant that you will receive any employment or job offers upon completion of any training courses with us.



From time to time, we may advertise third party websites or link to websites that we are affiliated with. We do not have control over the content and performance of Third-Party websites or services. Please check out the privacy policy and terms of these third party sites before purchasing. We accept no responsibility or liability for the content or activities of these linked sites. By using this website, you agree that when accessing, using or purchasing from any third-party websites, you do so at your own risk. Helpful Limited does not accept any responsibility or liability for relationships you establish or products/services you purchase from external websites.



We may use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.



Third parties may use cookies, web beacons, and similar technologies to collect or receive information from this website use that information to provide measurement services and target ads. You can opt-out of the collection and use of information for ad targeting by going here:



We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.



We have several different e-mail addresses for different queries. Emails from the domain names,,,, and are all part of our company. Any email sent to your from outside of these domains, stating that it is from our company, should be seen as suspicious and reported to



Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man-made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.



All orders are placed in New Zealand dollars.

In the case that you pay for an order with your credit card, we do not store your credit card number on our servers, however, it may be retained by our payment gateway provider in circumstances where this is required.

In cases where your payment for an order fails for reasons including but not limited to insufficient card credit or cheque dishonour, your access to membership may be paused or cancelled until payment issues rectified.

All purchases are non-refundable, once outside of the money back guarantee period.



Prices are displayed (unless otherwise marked) including Goods and Services Tax (GST) if applicable to the product, and in New Zealand Dollars.

If we determine that you are in a foreign country, we may display prices to you without GST and/or in alternate currencies.



It is our priority to deliver what we advertise we will deliver. If you have received your purchase and are unsatisfied with your purchase, please contact us to request a refund, within 14 days and we will arrange a refund with you.